SKRAM MEDIA CONSUMER PRIVACY POLICY
Skram Media and its family of consumer publications are strongly committed to
protecting your privacy and providing a safe online experience for all of our
users and subscribers while offering the highest quality publications and
services to them. Because we gather certain types of information about and from
users and subscribers so that we can fulfill your requests and better serve
your needs, we feel you should fully understand the terms and conditions
surrounding the collection and use of this information. This privacy statement
discloses what information we gather, how we use it, how to correct or change
it, and what steps we take to safeguard personal information provided to us
both online and offline. Please note that some of our websites are subject to
separate privacy policies. We encourage you to always check the privacy policy
on each website you visit to be sure you understand the privacy policy
governing that site, since use of this site constitutes agreement with these
terms. We urge you to read the complete Online Privacy Policy below, as well as
our Terms and Conditions of Use, and contact us if you have any questions, but
offer this short summary to highlight key points.
1. We collect personal and non-personal information from you to
provide information and service, to understand your interests, and to conduct
our business, and may combine it with information we receive from third
parties.
2. We may share personal and non-personal information about you
with third parties in the circumstances described in this policy.
3. We use cookies, web beacons and other technologies to provide
personalized content, certain functionalities, and to better understand the
features our visitors prefer.
4. We reserve the right to share information to satisfy a legal
request, protect people or property, or in connection with a transfer of one or
more of our business units.
5. We adopt reasonable procedures to protect the personal
information you send to us. Credit card and other sensitive information are
encrypted during transmission to our sites. However, we provide no guarantees
that your data will always be secure.
WHAT INFORMATION DO WE COLLECT ABOUT YOU?
You can visit our websites, read articles and other materials, and check on
offerings without giving us any personally identifiable information. So that we
can provide our users and subscribers with the most efficient and enhanced,
personalized service, we request information about you in certain
circumstances, and collect certain information automatically. We also use
contact lists and other information we may obtain from third parties. For the
convenience of our customers and to better serve you, a customer account
includes all the collected personal information we may have, but you can update
or correct your contact information or change your preferences about receiving
offers and information from us or third parties at any time. All information we
have about you will be available to all of our publications and affiliates at
Skram Media.
PERSONAL INFORMATION
We collect personally identifiable information, such as names, mailing
addresses, and/or e-mail addresses, when you subscribe to one of our magazines,
place an order (see the section below for more information on subscriptions and
orders), or register at one of our web sites. Website visitors may register to
receive one of our e-mail updates, respond to a survey, or enter online
contests and sweepstakes; we may offer offline contests and sweepstakes as
well. Registration may be required to participate in message boards, bulletin
boards, or chat rooms at our websites or to take advantage of special offers.
Sometimes registration can be accomplished by submitting only a user name and
password. Other types of offerings require submission of additional
information. The information we collect may include your e-mail address, name,
address, phone number, age, gender, hobbies, family information, and similar
demographic information or information related to your interests. For example,
our automotive publications and websites may ask about the type of car you
drive. Some of our sites may offer you the opportunity to receive offers
directly from third parties, or to match you directly with a trusted
fulfillment partner, such as an automobile dealer or bank. In the latter case,
in addition to contact information and other details, we will ask you to
provide a social security number and certain financial and credit-related
information to facilitate a response from our fulfillment partners.
Registration forms will indicate what information is required and what
information (if any) is optional.
SUBSCRIPTIONS AND ORDERS
If you wish to subscribe to one of our publications or place an order for
products or services online, you must generally establish a credit card account
with us or our vendors. In addition to the customary information needed to fill
your order (full name, email address, physical address, ship-to name and
address, gift information, etc.), subscriptions and orders necessitate
collection of your credit card number and credit card expiration date.
Electronic order acknowledgments are sent when a subscription or order is
placed online. Our websites allow visitors to subscribe to our publications
online, and some sites also offer areas where you may purchase items online. We
may offer online and offline subscribers a "bill me" option if they do not wish
to use a credit card, but visitors should check online stores to see if other
payment options are permitted for online store purchases apart from credit
cards.
INFORMATION COLLECTED AUTOMATICALLY
Our websites automatically collect certain information, such as your IP
address, browser type, domain name, access times and referring website address.
This helps facilitate your online experience at our websites. In addition, we
use cookies to track usage patterns at our site and to control the display of
ads, as well as to offer other functionalities (such as screening for age,
helping to track items in your shopping basket at sites which offer online
shopping opportunities, and "recognizing" you to speed up your log-in when you
visit our sites). See below for more detail on cookies.
OTHER INFORMATION
We conduct market research in an effort to continually improve our
publications and websites and may purchase lists of potential subscribers or
customers from third parties. Those lists may include information on current
subscribers or customers. This information is included in our database. That
helps us, for example, minimize multiple mailings and e-mailings, and provide
information tailored to your interests.
WHAT DO WE DO WITH COLLECTED INFORMATION?
We use information you provide to fulfill your requests, improve our
publications, products and services, and operate our business. For example, we
use personal information so that we may display or send custom, personalized
content to our website visitors and to send newsletters, mail, e-mails,
features, promotional material, surveys and other updates, information or
offers to our users and subscribers. A user may, at any time, opt out of
receiving promotional offers by mail, telephone or e-mail. We also use
collected information to evaluate and administer our products and services,
fulfill customer requests, like subscription and other orders, respond to any
problems that may arise, such as magazine delivery failures, difficulties in
navigating our sites or accessing certain features, as well as to gauge user
trends to determine what products and services are most popular with users, and
to put you in touch with trusted fulfillment partners who can provide services
that we cannot.
We allow users of our website to send articles or links by email to other
parties who may be interested in them. We do not retain any email addresses
(unless you are a member who already has voluntarily provided your email
address) of either the sender or recipient of such articles or links after they
are sent, and do not share "send a friend" e-mail addresses with third parties.
Of course, we use personal information to allow you to subscribe online or to
make product purchases at certain of our websites. Rest assured that we and our
technical and fulfillment agents and consultants follow careful procedures to
safeguard credit card data in connection with your transactions.
We may produce reports for advertisers, sponsors and vendors containing
anonymous, aggregate information about our users and subscribers, such as
demographic, age and online usage information. This allows us to provide
content and offers that are most relevant to our subscribers and users and to
work more closely with advertisers.
HOW DO WE SHARE PERSONAL INFORMATION
Personal information is available to Skram Media, including its brands and
affiliates, and its or their technical and fulfillment agents and consultants
who make this site and our publications, products and services available to
you. Anonymous information is available to our advertisers, sponsors and
promotional and business partners. We share your personal information with
third parties only as described below.
SKRAM MEDIA AND ITS AGENTS
Skram Media may access both anonymous, aggregate demographic data and any
personal information you provide for internal marketing or other business
purposes, including sending you notices of subscription renewal deadlines, new
publications, services or products we offer likely to be of interest, and
filling subscription and other orders. To facilitate subscriptions and orders,
Skram Media will cache your order information, and create an authorization with
a merchant account (i.e., your credit card company). There are many companies
who may be required to assist Skram Media in making its publications, products
and web sites available to you. Web host firms, technical and database
consultants, advertising agencies, and fulfillment firms, including firms
assisting us in offering contests and promotions, may have access to personally
identifiable information in the course of making our products and services
available. All companies working for Skram Media must comply with our
information collection, use and disclosure policies, and are not permitted to
sell your information to third parties or to use it except as authorized by us
and you, or as permitted or required by law.
PARTICIPATING VENDORS
Some of our sites offer opportunities to make purchases online from special
participating vendors. On sites with online purchase opportunities for products
and merchandise, we will also give participating manufacturers, retailers,
wholesalers or distributors the order information and authorization for the
merchant bank. Any time you order from a participating vendor, that vendor will
automatically have all the information related to the order. Participating
vendors may use that information to advise you directly of other products and
offerings that they provide. Skram Media is not responsible for their privacy
policies, and urges you to inquire about their information practices. In
addition, all vendors will receive the same anonymous, aggregate data that our
advertisers do.
CREDIT CARD COMPANIES
As in any transaction, your credit card company will have all relevant
information about the name of the vendor, item(s) purchased, and date and total
cost. Skram Media will not otherwise provide any personal data to your credit
card company.
ADVERTISERS, SPONSERS, AND PROMOTIONAL AND BUSINESS PARTNERS
We share anonymous, aggregate demographic information (such as gender, age,
income, hobbies, interests, etc.), and anonymous information obtained from
cookies and similar technologies, with our advertisers, sponsors, promotional
and business partners, and with participating vendors at sites offering online
sales opportunities. No personally identifiable information is disclosed to any
of these third parties in providing these reports. Credit card numbers, bank
account numbers, and passwords are not shared with advertisers, sponsors or
promotional partners, and are only shared with specific vendors with whom you
place an online order.
Offline and online contact information is handled differently. As is customary
in the publications business, offline contact information is shared with third
parties who may send you offers or information about their products or
services. You must opt-out if you do not wish to receive information from us or
third parties by mail.
We may extend e-mail offers to you on behalf of our business partners about
their products or services, but only if you have indicated that you would like
to receive such offers. Although Skram Media may receive a fee from our
business partners for this service, Skram Media sends those offers on behalf of
the business partner, and does not share your e-mail address with them. Of
course, you may opt out of receiving those offers at any time.
At our websites, visitors will also have opportunities to sign up directly with
certain advertisers and sponsors to enter contests or sweepstakes, receive
e-mail updates, or to receive information directly from them. Third party
vendors and advertisers will also use technical and other consultants. We urge
visitors to carefully review the privacy policies of these firms. Skram Media
is not responsible for the privacy policies and procedures of any third party.
TRUSTED FULFILLMENT PARTNERS
Sometimes we will give you the opportunity to opt in to receive e-mail
offers directly from third parties not affiliated with Skram Media. If you
decide to accept these offers, we will provide your contact information to the
third party. In addition, some of our sites are intended to facilitate
transactions between you and a third party, such as an automobile dealer or
bank. To do so, we collect and share additional personal information, like
credit information or Social Security numbers, so they can provide the product
or service you request. For example, should you request a loan quote or place
an order, your personal information will be distributed to trusted fulfillment
partners so they can process your order, check and approve your credit
application or loan request, respond to requests for information, or provide
further information about products and services that they believe will meet
your continuing needs. As our trusted fulfillment partners may keep and use
your information whether or not you purchase their products or use their
services, your personal information will be subject to their privacy policies,
and you should contact them directly for more information about their specific
privacy and opt-out policies.
PUBLIC POSTINGS
You should be aware that if you voluntarily disclose information, personal
or otherwise, online in any community area (whether through Skram Media's
websites or any other service available online), that information can be
collected and used by others. For example, if you use chat, forums, bulletin
boards or message boards, or if you post personal information online (such as
your e-mail address, photograph, etc.), you may receive unsolicited messages
from others. Skram Media has no control over this use of your personal
information.
Important Note
We reserve the right to use or disclose any information without notice or
consent as needed to satisfy any law, regulation or legal request; to conduct
investigations of consumer complaints or possible breaches of law; to protect
the integrity of our site and our property and assure adherence to our terms of
use; to protect the safety of our visitors or others; to fulfill your requests;
or to cooperate in any legal investigation or process.
HOW DO WE USE COOKIES?
Your Web browser offers so-called "cookies" which, if you allow their use,
store small amounts of data on your computer when you visit a website. Cookies
do not contain any personally identifiable information about you and therefore
cannot be used to identify you personally. Cookies assist us in tracking which
of our features you like best. Cookies also enable us to customize our content
according to your preferences. You have the ability to accept or decline
cookies by modifying your browser and our websites are viewable even if you
disable the cookie function on your browser. However, if you disable cookies,
some advanced and customized features or offerings will not be available to
you. Our third party advertisers may also use cookies.
HOW DO WE USE WEB BEACONS?
Some of our Web pages may contain electronic images known as Web beacons,
which are also called single-pixel gifs. These images allow us to count users
who have visited those pages and to deliver co-branded services. We also may
include Web beacons in promotional e-mail messages or newsletters in order to
count how many messages have been opened and acted upon. Web beacons are not
used to access your personally identifiable information but they are a
technique we use to compile aggregated statistics about our website usage. Web
beacons collect only a limited set of information including a cookie number,
time and date of a page view, and a description of the page on which the Web
beacon resides. Some of our Web pages may also contain Web beacons placed there
by our advertising partners to help us determine the effectiveness of our
advertising campaigns.
WHAT ABOUT THIRD PARTY ADVERTISERS?
Some of the banner ads displayed in our websites are provided by outside
companies. These ads contain cookies and may also contain Web beacons. Unlike
cookies and Web beacons used by Skram Media in content it controls at its Web
sites, cookies or Web beacons received with banner ads are collected by our
advertisers and we do not have access to this information. We use reputable
third parties to serve some or all of the advertisements that are placed within
our sites and they may use information (not including personally identifiable
information) about your visits to our sites and other sites to assist in
serving advertisements to you. They may share anonymous information with their
clients such as date/time of the banner ad shown, the specific ad shown, the IP
address, etc. DoubleClick is our third party ad server. If you would like to
know more about their information gathering practices and "opt-out" procedures,
please see
http://www.doubleclick.com/us/corporate/privacy.
HOW CAN YOU CONTROL YOUR PERSONAL INFORMATION?
We believe that choice in how and when you are contacted is key to customer
satisfaction, so we offer several ways for you to update your contact
information or change your preferences.
1. If you have an online account at one of our websites, you may be able to log
on and update or change your contact or account information. Check the site for
further information.
2. If you are a subscriber to one of our magazines, you may be able to log on
and update or change your contact or account information by contacting us at
https://store.Skram Mediamags.com/service.
3. You may unsubscribe to any of our online e-mail updates by following the
unsubscribe instructions in the body of any message.
4. You may write to us and update your contact information or ask that we not
share your personal contact information with third parties at: Skram Media c/o
Privacy Coordinator, 180 Varick Street, New York, NY 10014. In those instances,
we will retain your information in a "do not promote" file in our database.
5. You may also contact us at privacypolicy@Skram Media.com.
We will take commercially reasonable steps to implement your opt-out requests
promptly, but you may still receive promotional information from us by mail for
up to 60 days due to printing and mailing schedules, and up to 10 days for
e-mail.
SECURITY OF YOUR PERSONAL INFORMATION
We use Secure Sockets Layer (SSL) technology to encrypt important
information, such as your credit card data, in an effort to prevent
unauthorized access during transmission of your orders over the Internet. We
incorporate standard industry practices internally and with our service
providers suitable to the degree of sensitivity of the information involved to
maintain the security of your personal information and to avoid its disclosure
except as described in this policy. We take special precautions to safeguard
your credit card data in our system.
Your personal information may also be protected by the password you created when
you registered at one of our websites where this feature is offered. The
confidentiality of any password is yours to protect. You may change it anytime
by following the instructions at the website where you registered.
Although we use our best efforts to assure that your data remains secure when
maintained by us, security during Internet transmissions or within any system
cannot be assured. Skram Media employees are made aware of its privacy
practices through periodic communications and training. We limit access to
personal data only to those Skram Media employees or agents with a specific
need to access or retrieve this information. We store data on multiple service
systems, in controlled, secure environments. To maintain the highest level of
security, we conduct internal reviews of our security measures on a regular
basis. Remember, however, that any personal information you post in chat rooms
or message boards is available to anyone. We ask our agents, promotional and
business partners, and trusted fulfillment partners to provide assurances of
reasonable security, but are not responsible for the privacy or security
practices of any third party.
CHILDREN'S PRIVACY
Most of our publications and web sites are intended for adults. Some web
sites and publications, however, are intended for teens 13 and older but may
include features or material that may be appealing to children under the age of
13. Skram Media is strongly committed to protecting the safety and privacy of
children who visit our Web sites. We do not knowingly collect personal
information online from children under 13 and have adopted techniques to
age-screen users on our teen-oriented sites to ensure compliance with this
Privacy Policy and the Children's Online Privacy Protection Act of 1998
(COPPA). COPPA and its accompanying regulations establish United States federal
law that protects the privacy of children using the Internet. Many of our sites
include chat rooms, bulletin boards and other features that we believe are
unsuitable for children under 13 and which are not necessarily monitored. We
encourage all parents to talk to their kids about online safety and to monitor
their children's use of the Internet.
LINKS
Skram Media may offer links to or from Web sites it controls to other sites
within the Skram Media family as well as to sites operated by third parties. We
offer links to third party sites so that you can conveniently visit our vendors
and advertisers or locate other content likely to be of interest. We are not
responsible for the content, practices or policies of sites operated by third
parties and urge you to inquire about them before providing any
personally-identifiable information.
CHANGES IN CORPORATE STRUCTURE
In developing our business, we might sell certain assets, or the company,
or parts of it, may be sold, merged or otherwise transferred. In such
transactions, user information, whether personally identifiable or otherwise,
may be one of the transferred assets.
YOUR CALIFORNIA PRIVACY RIGHTS
Under California Law SB 27, California residents have the right to receive,
once a year, information about third parties with whom we have shared
information about you or your family for their marketing purposes during the
previous calendar year, and a description of the categories of personal
information shared. To make such a request, please send an email to
privacypolicy@SkramMedia.com and please include the phrase "California
Privacy Request" in the subject line, and provide us with your name, address
and email address. We will respond to you within thirty days of receiving such
a request.
VISITORS AND SUBSCRIBERS OUTSIDE THE UNITED STATES
Our websites and the servers that make these sites available worldwide are
located in the United States. All matters relating to these sites are governed
by the laws of the State of New York in the United States. Any information you
provide in subscribing to one of our publications or registering or ordering at
one of our web sites will be transferred to the United States. By visiting our
sites and submitting information, you authorize this transfer, processing and
use.
CHANGES TO OUR PRIVACY POLICY
We will occasionally update this Privacy Policy as necessary to protect our
users and to comply with a changing environment. We recommend that you check
the policy when you visit our site to be sure you are aware of and understand
our current policy. If we make material changes to this policy or in how we
will use or collect your personally identifiable information, we will
prominently post such changes prior to implementing the change. We will not
make material changes in how we handle previously collected personal
information that have retroactive effect unless legally required to do so, and
we will e-mail registered website visitors information on material changes to
this policy. Your continued use of the Site means you accept the updated
privacy policy.
CONTACT INFORMATION
If you have any questions about this Privacy Policy or our privacy
practices, please e-mail us at
privacypolicy@SkramMedia.com. Please include the URL of the Web site
and/or name of the publication involved in your request. Requests under
California Law SB 27 should be directed to
privacypolicy@SkramMedia.com and include the information noted in Your
California Privacy Rights.
Or you can contact us by mail at:
Privacy Coordinator
Skram Media
180 Varick St.
New York, NY 10014
Or you can fax us at 212-243-8212 Attn: Privacy Coordinator
Updated March 14, 2007
Cancellation & Refund Policy
If at any time you wish to cancel your subscription, your refund will be for the unused portion of that subscription. A refund payment will be prorated at the per-issue price paid in advance, based on the number of issues remaining on your subscription. We do not require a reason for cancellation or any advanced notice. We only ask that you notify us by phone or in writing to cancel (1.800.829.9149).
Subscription Information
Urban Climber Magazine
P.O. Box 420235
Palm Coast, FL 32142-0235